Shipping & Delivery

Sofa Lab uses a network of trusted delivery partners to distribute our goods Australia wide. Our goods are heavy and bulky and require expert removalists to ensure that products arrive to you in showroom condition. We offer two types of delivery service which can be arranged at time of purchase and is dependant on your location, furniture type, quantity and level of access to your property.

Standard Delivery

  • Door-to-door delivery of goods purchased
  • Does not include unpacking, assembly and removal of packaging materials
  • This service is available Australia-wide

In Home Delivery

  • In home delivery of goods purchased
  • Includes unpacking, assembly and removal of packaging materials
  • This service must be organised in advance and is not available to all areas

Delivery Times

Our warehouses are located in multiple locations across Australia. Part or all of your order may be despatched from one of our interstate warehouses. Please refer to the table below for indicative delivery times.

From Sydney From Melbourne From Brisbane
To Sydney 1-5 Business Days - -
To Melbourne 5-10 Business Days 1-5 Business Days -
To Brisbane 5-10 Business Days - 1-5 Business Days

Additional Information

  • Your goods will be delivered by an expert removalist to ensure quality and proper care in handling
  • Once your account has been finalised, our delivery partner will be in touch to arrange a suitable time for dispatch to your location
  • Delivery and schedules times may vary with our delivery partners - we appreciate your patience and flexibility in coordinating your delivery

To expedite the delivery process, please ensure:

  • Final payment of your account has been made at least 7-14 days prior to goods arriving in our warehouse
  • Contact details given are correct and up to date
  • There is adequate space for the delivery of goods, and entry to the property is safe and easily accessible
  • The recipient of goods, whether they are the purchaser or a nominated person the age of 18 years or over, has sufficient photo ID which is to be presented at the time of delivery

Please refer to our Terms & Conditions for more information.

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Delivery Location
Voucher